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A volunteer agrees to complete a task but fails to deliver, or delivers a less than satisfactory outcome. A leader violates an established behavioral standard. What do you do? How do you redeem the situation? Disappointment is inevitable when people are involved in ministry; but disappointment doesn’t have to be the final word. Delivering an […]
Read MoreOrganizations in all walks of life openly plan for leadership transition. The Church is unique in the veil of secrecy that we draw around pastoral transition. We don’t want to watch people grow anxious, so we withhold known information about departure. In doing so, we postpone the hard adaptive work of leadership transition into the […]
Read MoreThe problem with most planning is that people simply don’t do what they have declared they want to do. There is a goal setting technique that claims a 300% increase in the likelihood of goal attainment. It is called the if-then plan. Heidi Grant Halvorson, the associate director of Columbia Business School’s Motivation Science Center, […]
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