Blog
The election is upon us and so is anxiety. As we await results and anticipate reactions, we fear that our country, our communities, and our congregations may unravel. People often behave badly when captured by anxiety. Leaders react to bad behavior in one of two unhelpful ways: over-control and withdrawal. We focus our energy on […]
Read MorePeople look to leaders to fix organizational problems; a leader who fails to resolve a problem quickly may be labelled weak or ineffectual. However, it isn’t in anyone’s best interest for a leader to start fixing things when the way ahead isn’t clear. How does a leader say, “I don’t know what to do next,” […]
Read MoreThe polarization of a congregation is frightening to watch. When the ideological middle gets thin and the extremes of the organization thicken, leaders often struggle to exert control and restore order. In times of polarization, the organization may be best served by behaviors counter to our natural leadership impulses. A healthy organization The boundaries of […]
Read MoreWhen the culture of a team goes toxic, the team leader may ask, “Do I have to fire someone to fix this?” Sometimes the answer is yes: one well-negotiated dismissal of a volunteer or staff member sometimes turns a team around. More often, though, the problem is rooted in group behavior, so the dismissal of […]
Read MoreWe are a nation divided and those divisions are creeping into congregational life. It grows increasingly difficult to hold an ideological middle ground in politics, theology, or leadership. Pastors climb into pulpits fearful that a simple sermon topic will be interpreted as a political statement. Decision-making is heavy-laden with ideological spin, making it difficult to […]
Read MoreSusan's Books
