Blog
I’m frequently asked to consult with strategic planning teams as they formulate their process for self study and strategy formation. In my first meeting with church planners some version of this question inevitably surfaces. “What assurances can you give us that we will actually execute the strategy that we claim during this self study period?” […]
Read MoreThe personnel committee has the potential to be one of the most helpful or most dysfunctional committees at work in the life of the congregation. The personnel committee serves the governing board of the church in an advisory capacity on issues related to personnel administration. It does not exist to manage the interface between staff […]
Read MoreSeveral colleagues have asked for my response to an interview that took place on NPR last week titled, “Annual Job Review is Total Baloney”. I imagine that many of you heard or read the interview as well. The interviewee was UCLA business professor Samuel Culbert who claims that annual performance evaluation is dishonest and fraudulent, and […]
Read MoreThe role of membership director is one of the most confused roles that I encounter in large congregations. Is it an administrative role or a programmatic one? Is it mostly about tracking people, their giving and their whereabouts, or is it about developing programs of assimilation and membership? And how is the role related to […]
Read MoreLearn more about staffing and supervision.
Read MoreAt some point in time every large church asks the question, “Are we utilizing volunteers the way that we should?” The question usually emerges in the midst of a budgeting or financial planning meeting as leaders grapple with an ever expanding staff budget, or yet another request for an addition to staff. It seems that […]
Read MoreOne of the hardest things for staff teams to figure out is how to handle complaints brought to them about other members of the staff team. Sometimes the complaints are brought by members of the congregation and sometimes they are brought by other team members. We call this process triangulation. Person A has a strained […]
Read MoreThis week, two different coaching clients have wanted to talk about the same issue. How do you have a supervisory conversation with a member of the staff team who performs well on the essential functions of their job, but has some personality issues? (In one case the employee displays a very pessimistic attitude about everything; […]
Read MoreChange in the senior leadership of a congregation is fraught with opportunity and danger. A congregation in the midst of senior clergy transition is likely to experience high levels of anxiety and energy manifested in stagnation, conflict, or in brilliant creativity and rebirth. The Interim period has long been viewed as a special time in […]
Read MoreChange in the senior leadership of a congregation is fraught with opportunity and danger. A congregation in the midst of senior clergy transition is likely to experience high levels of anxiety and energy manifested in stagnation, conflict, or in brilliant creativity and rebirth. The Interim period has long been viewed as a special time in […]
Read MoreSusan's Books
