Blog
We have been reactive. How else can one be during a pandemic? The opinions of outside experts have guided our actions since this all began, and their positions change daily. When to close, how to take church online, protocols to follow before opening. Now, things are slowing down a bit and it is time to […]
Read MoreCrisis moments call for strong, decisive action—people want to know that someone is in charge and things are being managed. But once the initial crisis calms, a period of disorientation sets in as we find our way to a new normal. The resolute leadership style that worked well during the initial crisis won’t work well […]
Read MoreStrategic planning: in some congregations it’s the “go-to” solution whenever leaders feel stuck. We need to grow. We want more families with young children. We don’t know what to do next. Let’s plan! But strategic planning is usually a poor choice for getting unstuck. It takes a lot of time and energy—and in many cases […]
Read MoreWhen were your glory days? Pose this question and a congregation’s leaders will often tell stories of high attendance, engaged participation, and buildings that couldn’t hold it all. Glory-era memories are almost always recounted as blissful, happy times of pure goodness. However, parts of the story rarely get told—including how the seeds of decline may […]
Read MoreChaos is a natural by-product of innovation. Innovation happens best in conditions of upheaval, disturbance, and dissonance. However, people expect their leaders to keep things calm, predictable, and orderly. How do we coax order out of chaos without squelching innovation? Stages of Innovation Innovation occurs in predictable stages. It begins with a disturbance in the status quo, […]
Read MorePeople look to leaders to fix organizational problems; a leader who fails to resolve a problem quickly may be labelled weak or ineffectual. However, it isn’t in anyone’s best interest for a leader to start fixing things when the way ahead isn’t clear. How does a leader say, “I don’t know what to do next,” […]
Read MoreHow do you lead an organization stuck between an ending and a new beginning—when the old way of doing things no longer works but a way forward is not yet clear? I call such in-between times liminal seasons—threshold times when the continuity of tradition disintegrates and uncertainty about the future fuels doubt and chaos. In a […]
Read MoreMany congregations assign to each staff member a personnel liaison: a lay leader who serves on the board or personnel committee and is charged with supporting that specific team member. Few congregations manage these liaison roles well, and as a result they often do more harm than good. Congregations appoint liaisons for a variety of […]
Read MoreThe polarization of a congregation is frightening to watch. When the ideological middle gets thin and the extremes of the organization thicken, leaders often struggle to exert control and restore order. In times of polarization, the organization may be best served by behaviors counter to our natural leadership impulses. A healthy organization The boundaries of […]
Read MorePerformance management conversations are inherently difficult. It is just hard to talk with another about failed expectations. When the supervisor and employee don’t share similar cultural backgrounds, these conversations can be treacherous. Race is not easy to talk about. Neither are differences in expectations that arise from gender, age or ethnicity. Cultural differences may include […]
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